Shipping Policy

Shipping Policy – Elite Biotech

• All orders are processed within 1 business day after payment has been confirmed.

• Orders are shipped Monday to Friday, excluding public holidays.

• Once an order has been shipped, customers will receive a shipping confirmation email with tracking information.

• Delivery times may vary depending on the shipping carrier and destination.

• We partner with trusted courier services to ensure safe and reliable delivery.

• Estimated delivery times:

• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days

• Shipping times are estimates only and are not guaranteed.

• Orders placed after business hours may be processed the following business day.

• During periods of high demand, processing times may be slightly delayed.

• Please ensure that your shipping address is correct before placing your order.

• Once an order has been shipped, the shipping carrier is responsible for delivery.

• If a package is delayed, lost, or marked as delivered but not received, customers must contact the shipping carrier first.

• We will assist customers with carrier investigations where possible.

• If your order arrives damaged, please contact us within 24 hours of delivery.

• Include the following in your message:

• Order number
• Photos of the damaged packaging
• Photos of the product received

• Our team will review the claim and may offer a replacement or store credit where appropriate.

• All products sold by Elite Biotech are intended strictly for laboratory research purposes only.

• Products are not intended for human or veterinary consumption.

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