FAQ
Frequently Asked Questions
FAQ
Find answers to common questions about ordering, shipping, documentation, and research use at Elite Biotech.
What are your products intended for?
All products sold by Elite Biotech are intended strictly for laboratory and scientific research purposes only. They are not intended for human or veterinary consumption, medical use, injection, or therapeutic application.
Do you provide Certificates of Analysis?
Yes. We provide batch-specific Certificates of Analysis (COAs) where available so researchers can review purity levels, peptide identity, and relevant quality control information.
How long does shipping take?
Orders are typically processed within 1–2 business days after payment confirmation. Delivery times vary depending on the destination and courier service selected at checkout.
Can I return my order?
Due to the nature of research chemicals and laboratory compounds, all sales are generally final once shipped. If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
Do you ship discreetly?
Yes. Orders are packaged carefully and discreetly to help ensure safe delivery and customer privacy.
Can I modify or cancel my order?
If your order has not yet been processed or shipped, we may be able to assist with order changes or cancellation. Please contact us as soon as possible through our contact page.
How can I contact Elite Biotech?
You can contact us through our support page here:
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